When it comes to snow, go with Joe®
#1 brand of cordless snow blowers

Customer Service

We're here to help. We want you to have an exceptional experience with every Snow Joe® + Sun Joe® item we sell, from the moment you order it online, buy it in store, or assemble it at home. Have a question about a tool or task? Unsure about a selection or specifications? Our experts will be glad to assist! Please contact our Customer Service department via one of the methods below:

Customer Promise

Above All Else, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer, and we think it’s important for you to know what you can expect from us. Snow Joe warrants new, genuine, powered and non-powered Snow Joe®, Sun Joe® and Aqua Joe® products (“Products”) to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe®, Sun Joe®, Aqua Joe® or from an authorized Product seller with proof of purchase. With this exclusive TV offer, your warranty for the Snow Joe® has been extended by one year, so your coverage period is now a full three (3) years.

If your Product does not work or there’s an issue with a specific part that is covered by the terms of this Warranty, Snow Joe will elect to (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that!

When you Go With Joe®, you’re not just buying a warranty; you’re buying total peace of mind to know that you can rely on our top-notch tools, top-tier customer support, complete product coverage, and our no-hassle return policy.

Thanks for choosing to #GoWithJoe!

THIS OFFER IS NOT AVAILABLE IN STORES! Choose the Snow Joe below that's right for you or call 1-800-250-9930 to order now!

Choose Your Snow Joe® Kit

Shovel Kit // Sold Out

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Includes:

  • Snow Joe 24V-SS13 24V iON+ 13-in Cordless Snow Shovel
  • 24VBAT 24V iON+ 4.0 Ah Battery
  • 24VCHRG-AC iON+ AC Charger
  • Includes Free Shipping, 3-Year Manufacturer's Warranty + 30-Day Money Back Guarantee

Over $100 Value FREE

  • Indoor/Outdoor Snow Shovel Cover
  • Ice Dozer and Snow Scraper Tool


$199.99 or 12 monthly payments of $19 with Learn More
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Snow Blower Kit // Sold Out

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Includes:

  • Snow Joe 24V-X2-SB18 48V iON+ 18-in Snow Blower
  • 2 x 24VBAT 24V iON+ 4.0 Ah Battery
  • 24VCHRG-DPC Dual Port Quick Charging System
  • Universal Chute Clean Out Tool
  • Includes Free Shipping, 3-Year Manufacturer's Warranty + 30-Day Money Back Guarantee

Over $140 Value FREE

  • Universal Snow Blower Cover
  • Ice Dozer and Snow Scraper Tool


$399.99 or 12 monthly payments of $37 with Learn More
Sold Out

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